01Respect for intellectual property
FarmCart respects intellectual-property rights and expects users to do the same. Sellers and other contributors must only upload photos, descriptions, logos and other content that they own or have permission to use. Do not use another person’s content in a way that infringes copyright, trade marks or other rights.
02How to submit a copyright complaint
If you believe content on FarmCart infringes your copyright, email hello@farmcart.com with the subject “Copyright complaint”. Include your name and contact details, a description of the work you believe is protected, the URL or clear location of the content you are reporting, a statement that you believe the use is not authorised, a statement that the information is accurate, and confirmation that you are the rights holder or authorised to act for the rights holder.
03What happens next
We may review the report, ask for more information, notify the user who posted the content, restrict access to the content or remove it where appropriate. We may also take action against repeat or serious infringement, including limiting or ending access to FarmCart.
04Counter-notice
If you believe your content was removed or restricted in error, email hello@farmcart.com with the subject “Copyright counter-notice”. Identify the removed content, explain why you believe the action was mistaken or that you have the right to use the content, and provide your name and contact details. We may forward relevant information to the original complainant where appropriate.
05Other concerns
This policy is for copyright and related intellectual-property concerns. If you need to report a misleading, unsafe or otherwise problematic produce listing, contact FarmCart support with the listing name and a clear description of the issue.
06Changes and contact
We may update this policy as FarmCart develops or as legal requirements change. Questions or notices can be sent to hello@farmcart.com.
See also: Terms & Conditions, Privacy Policy, Cookie Policy and Copyright Policy.